OUR TERMS...

take a look to our terms and conditions. if you have any question, please contact us...

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  1. INTRODUCTION

By using or visiting the website hosted on www.soulglamping.com ("Site") or any information, data files, written text, graphics, links, audio files or other sounds, photographs, videos or other images (collectively, "Content"), features and services, including the newsletter (collectively, including the Content, the "Services") made available through it, are, as a user or visitor thereof ("User"), agree to and accept the present terms of use ("Terms of Use") and the privacy policy and the protection of personal data available in Privacy Policy.

The Site is owned by SOUL GLAMPING

Through the Site, SOUL GLAMPING, gives the User access to the Services. The Services, including updates, developments, new tools and / or new Web properties, are subject to these Terms of Use.

  1. GENERAL OBLIGATIONS AND RESPONSIBILITY OF THE USER

SOUL GLAMPING reserves the right to change these Terms of Use at any time, and only changes the content online on the Site, and it is the user's sole responsibility to verify and comply with them at each time of use. Your use of the Site after the publication of the changes constitutes acceptance of the updated wording of the Terms of Use. If you do not agree with the changes made or generally with the Terms of Use, you should immediately stop using The Site and the Services.

By accessing, using and downloading materials from the Site, the User agrees, in his name and / or on behalf of the entity on whose behalf he is acting, to comply punctually with the provisions of these Terms of Use, ensuring that he has the power to act on behalf of the third party it represents, if that is the case.

Access to the Services is expressly prohibited by any means other than through the interface provided by SOUL GLAMPING, as well as the access (or attempted access) to the Site and / or Services through automated means (including the use of scripts or web Crawlers).

It is expressly forbidden to use the Site for purposes other than those to which the Site is intended, including illegal purposes or any other that may be considered harmful to the image of SOUL GLAMPING in the market. The usurpation, counterfeiting, exploitation of usurped or counterfeited content, illegitimate identification and unfair competition are criminally punishable.

You are also prohibited from creating or entering on this Site any viruses or programs that may harm or contaminate or advise third parties to do so.

User Account

In order to access certain Services and restricted areas of the Site, you may be required to provide some personal information (such as identification and contact details) within the scope of the registration process for the creation of a User account On the Site ("User Account"). You must provide a valid e-mail address, to which you have a legitimate right of access, as well as any other information necessary to complete the registration process. The information provided must be updated, complete and accurate.

The User is responsible for maintaining the confidentiality of his password. If you detect any illegal use of your User Account, you must notify SOUL GLAMPING immediately. However, you may be held liable by SOUL GLAMPING or by a third party for the unlawful use of your User Account or password.

The User account must only be used by third parties with the permission of the respective holder.

You are solely responsible for any consequential damages or loss of profits caused by your illegal conduct in using the Site and the Services and by the Contents you make available on the Site.

If SOUL GLAMPING deactivates or otherwise removes access to your User Account, you understand and agree that you may be prevented from accessing certain restricted areas of the Site, the details of your User Account or any content therein.

  1. RIGHTS AND OBLIGATIONS OF SOUL GLAMPING

SOUL GLAMPING reserves the right to modify, add or remove portions of the Terms of Use at any time; (Ii) modify or terminate the Services for any reason and without prior notice at all times; remove User Accounts whose content is illegal, offensive, threatening, defamatory, pornographic, obscene or objectionable or violates third party intellectual property rights or the Terms of Use; (V) modify, replace, refuse access to the Site and the Services, suspend or discontinue them, in whole or in part. These changes will take effect from their placement on the Site or the date of sending any communications.

SOUL GLAMPING undertakes to provide technical support to the User with a User Account, which is only available via email.

  1. INTELLECTUAL PROPERTY AND PERSONALITY RIGHTS

Ownership

All information contained in the Site and in the Services and all data and information compiled by SOUL GLAMPING associated with it (such as data files, written text, Software, music, audio files or other sounds, photographs, videos or other images) to the Which accesses as part of the Services or through their use are considered SOUL GLAMPING content. You may not modify, lease, loan, sell, distribute or create derivative works on the basis of such content (in whole or in part), unless expressly authorized in writing by SOUL GLAMPING or by third parties Which holds their intellectual property and personality rights.

The User acknowledges and agrees that SOUL GLAMPING retains all intellectual property rights (whether or not those rights are registered and in any part of the world where such rights may exist) relating to the Services. SOUL GLAMPING retains all rights not expressly granted to the User in these Terms of Use.

You further agree not to remove, obscure or alter any intellectual property rights notices (including copyright and trademark notices) that may be posted or contained in the Services.

Brands and Affixes

Unless expressly authorized by SOUL GLAMPING to do so, nothing in the Terms of Use gives the User the right to use any of the trademarks, trademarks, service marks, logos, domain names, and other distinguishing mark features of SOUL GLAMPING or any other entity of SOUL GLAMPING.

Software

SOUL GLAMPING grants to the User a personal, worldwide, free, non-transferable and non-exclusive license to use the booking interface on the Site as part of the Services provided ("Software"). This license has the sole purpose of allowing the use and enjoyment of the reservation service as it is made available on the Site, in the manner permitted by the Terms of Use.

You may not (nor permit any third parties) to copy, modify, create related works, reverse engineer, decompile or otherwise attempt to extract the source code of the Software or any part thereof, Unless expressly permitted or provided by applicable law or that the User has been specifically authorized in writing by SOUL GLAMPING to do so. Unless SOUL GLAMPING has granted you specific written permission to do so, you may not assign (or assign a sub-license of) your rights to use the Software, grant a guarantee relating to your rights of use Of the Software or, alternatively, transfer any portion of your rights to use the Software.

  1. DISCLAIMER OF WARRANTIES

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS IS AS AVAILABLE" AND SOUL GLAMPING DOES NOT PROVIDE ANY WARRANTY REGARDING THE SAME. IN PARTICULAR, SOUL GLAMPING DOES NOT WARRANT TO THE USER THAT (I) THE USE OF THE SERVICES GOES TO THE MEETING OF ITS NEEDS OR EXPECTATIONS; (II) THE USE OF THE SERVICES IS NOT INTERRUPTED, OR THAT IS TIMELY, SECURE OR ERROR FREE; (III) ANY INFORMATION OBTAINED, RESULTING FROM THE USE OF THE SERVICES, IS ACCURATE OR RELIABLE; AND (IV) DEFECTS, EXISTING, FUNCTIONING, OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED AS PART OF THE SERVICES WILL BE CORRECTED.

NO CONDITIONS, WARRANTIES OR OTHER TERMS (INCLUDING ANY IMPLIED WARRANTIES WITH REGARD TO SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR COMPLIANCE WITH THE DESCRIPTION) ARE APPLICABLE TO THE SERVICES, EXCEPT TO THE EXTENT YOU ARE EXPRESSLY DEFINED IN THE TERMS OF USE.

YOUR USE OF THE SITE, THE SERVICES, AND ANY DOWNLOADED MATERIALS OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS AT YOUR SOLE RISK AND EXCLUSIVE RISK, BEING EXCLUSIVELY RESPONSIBLE FOR ANY INCIDENTAL DAMAGES AND LOSS OF PROFITS CAUSED TO THE EQUIPMENT IN WHICH IT MAKES THE USE OR VISUALIZATION OF THE SITE, SERVICES AND MATERIALS AVAILABLE.

NOTHING IN THE TERMS OF USE SHALL AFFECT THE RIGHTS SET FORTH BY THE LEGISLATION APPLYING TO WHICH THE USER IS ALWAYS RIGHT AS A CONSUMER, IF THAT QUALITY IS INTERVENER AND RELATES TO THE SOUL GLAMPING, AND WHICH, CONTRACTORLY, CAN NOT AGREE TO ALTER OR RESIGN.

NO RECOMMENDATION OR INFORMATION, ORAL OR WRITTEN, OF THE SOUL GLAMPING MUST BE CONSTRUED AS A WARRANTY OF ANY KIND, EXCEPT AS EXPRESSLY PROVIDED FOR IN TERMS OF USE.

  1. GENERAL PROVISIONS

Prevalence

In the event of a conflict between the Terms of Use and other specific provisions or specific terms and conditions on the Site relating to certain materials, such materials shall prevail.

Rights Exercise

The non-exercise or immediate non-application of rights or provisions by SOUL GLAMPING, provided for in the Terms of Use, shall not be construed as a waiver thereof.

Integrality

The Terms of Use constitute the entire agreement between the User and SOUL GLAMPING regarding the use and consultation by the User of the Site and the Services, and regulate their use (excluding any Services that may be provided by SOUL GLAMPING within a Separate written agreement), superseding in full any prior agreements between you and SOUL GLAMPING in connection with the Site and the Services.

Reduction

The invalidity, declared by a final judicial or arbitration award, of some provision of the Terms of Use does not determine the invalidity of the others, reserving to SOUL GLAMPING the right, if necessary, to modify the Terms of Use accordingly in order to Invalidity.

Notifications / Communications / Complaints

Any notifications and communications from SOUL GLAMPING to the User under the Terms of Use shall be preferably made to the email address or to the address provided by the User in his User Account, without prejudice to SOUL GLAMPING being able to resort to other elements and Forms of contact.

Any notifications, communications and complaints of the User should be made, preferably, to the email [info@soulglamping.com].

  1. APPLICABLE LAW AND FORUM

The Terms of Use, as well as the User's relationship with SOUL GLAMPING in accordance therewith, are governed by the applicable laws of the Autonomous Region of Madeira. The User and SOUL GLAMPING agree to submit to the exclusive jurisdiction of the courts of the county of Funchal the resolution of any legal issues resulting from the Terms of Use, without prejudice to the applicable mandatory legal rules. Notwithstanding the above, SOUL GLAMPING may apply precautionary measures (or equivalent type of urgent legal compensation) in any jurisdiction.

GENERAL BOOKING CONDITIONS

  1. RESERVATIONS

1.1. When making any reservation, the Client must fill out the form correctly, indicating in particular, the accommodation, dates of departure, entry and exit and applicable tariff, always subject to confirmation of availability by SOUL GLAMPING, as well as your personal data and payment information, being fully responsible for the choices made and the information provided, which must be complete, true and current.

1.2. With the confirmation of the reservation data by the Client, he is assigned a reservation code, which must be referenced in all contacts with SOUL GLAMPING.

1.3. Likewise, the Client assumes full responsibility for the possession and / or obtaining of the necessary documents (such as identification documents,) for entry into the country and / or location where the Accommodation is inserted.

1.4. No refunds are payable for goods and / or services which, although made available to Customer, the Customer chooses not to enjoy or use.

1.5. Free cancellation if cancellation happens 30 days before checkin date.
50% refunded if cancellation happens 8 days before checkin date.

  1. BENEFITS, PROMOTIONS AND DISCOUNTS

2.1. SOUL GLAMPING may make certain promotions ("Promotions") and discounts ("Discounts") on the Reservations made by Customers on the Site, with a limite or limited scope.

2.2. The following conditions apply to the Benefits, Promotions and Discounts:

  1. I) The Benefits, Promotions and Discounts are subject to confirmation of availability;
  2. II) The Benefits, Promotions and Discounts are only valid for reservations made through the Site and are not transferable to third parties;

III) In case of cancellation or non-use of a reservation made under a Benefit, Promotion or Discount, you will not be refunded with the value of the Benefit, Promotion or Discount, nor receive a guarantee of a reapplication in another reservation;

  1. IV) The use of fraudulent mechanisms to obtain Benefits, Promotions or Discounts blames the Customer in the general terms and gives SOUL GLAMPING the right to choose the application of the tariff without discount.
  2. V) SOUL GLAMPING reserves the right to cancel and / or change at any time the Benefits, Promotions and Discounts.
  3. TAXES

Unless explicitly stated otherwise, the price of the reservation INCLUDES taxes legally due (including, in particular, Value Added Tax), which will be charged by SOUL GLAMPING to the Client together with the reservation at the legal rate in force, depending on the services Contractors.

  1. ACCOMMODATION

4.1. The features of the accommodation are those included in the reservation. However, since the photographs of the accommodation were not taken on the day the reservation was made by the Client, there may be non-substantial differences between the photograph and the reality at the date of the enjoyment of the services contracted by the Client, which do not give the Client the right to Any modification of the Contract.

4.2. The prices shown are per accommodation.

4.3. Breakfast is included in the room rates.

4.4. Any and all damages due to reckless use of the accommodation will be the responsibility of the client.

4.5. In the event that the Client presents himself with more persons than those indicated in the reservation to use the Accommodation, those responsible for the accommodation may refuse entry.

4.6. If an overbooking situation occurs (ie, more reservations than available accommodations) in the accommodation reserved by the Client, the Client expressly acknowledges and accepts that SOUL GLAMPING may place you in another accommodation of the same undertaking, at no additional cost to the Client, and without, therefore, being entitled to any compensation or termination of the Contract.

4.7. As a general rule, the Accommodation can be used from 2:00 pm on the day of arrival and must be left free before 10:00 am on the day of departure (in both cases, at the time of your accommodation). The stay in the accommodation beyond the time of departure, may lead to the payment of additional amounts, which are the exclusive responsibility of the Client.

4.8. If the Client does not appear in the accommodation by 23:59 on the date of entry indicated on the proof of reservation, you may disregard the reservation and sell the Accommodation to third parties, for which SOUL GLAMPING cannot be held liable.

4.9. The Client shall comply with the internal regulations for the use of the accommodation, if any, and SOUL GLAMPING shall not be liable for damages suffered by the Customer as a result of the violation.

  1. PAYMENT

5.1. The Client must pay the amount indicated on the booking form as a condition to be able to take advantage of the reservation.

5.2. Payment of the reservation can be made by the Customer (i) on the Site, on the date of the reservation or (ii) on the accommodation, on the date of entry (if this mode is available for the type of reservation made by the Client).

  1. IMPOSSIBILITY OF COMPLIANCE

When SOUL GLAMPING is unable to comply with obligations arising from the Contract, for reasons that cannot be attributed to it, it must immediately notify the Client of such impossibility. If it is impossible for you to comply with any essential obligation, you may terminate the Agreement without penalty or accept in writing an amendment to the Agreement and any price variation. The Customer must notify SOUL GLAMPING of its decision within 4 working days upon recieving the notice from SOUL GLAMPING, if it understands and says nothing, than it agrees with the change.